You can get American currency at 3 Scotiabank ABMs in Ottawa as part of new advice only branches

A Scotiabank sign is shown on a shopping mall in Ottawa on Thursday, June 27, 2024. THE CANADIAN PRESS/Sean Kilpatrick

You can now get American currency at three Scotiabank ABMs in Ottawa, as the bank transforms services at the branches to advice only.

A spokesperson for Scotiabank tells CTV News Ottawa that in March, the bank is introducing new formats at three branches in Ottawa, including at Carleton University, “to focus on advice.”

“Which includes financial advisor meetings, Small Business advisor services, support with online banking, and more,” Heather Armstrong, vice-president of Communications, Canadian Banking at Scotiabank, said in a statement.

“These advice focused branches are designed for our teams to help clients reach their financial goals. They work in collaboration with our full-service branch locations which continue to offer cash withdrawal deposit and foreign exchange cash transactions, as will our automated banking machines (ABMs).”

• Scotiabank to eliminate tellers at some branches, including Carleton University

All advice focused branches will be equipped with the enhanced ABMs, offering multi-denominational bills and U.S. currency, according to Armstrong.

As of March 3, the branch inside Carleton University’s Paterson Hall is closed and is no longer offering over-the-counter cash services. An automated banking machine remains at the university.

The Scotiabank branches on March Road and Woodroffe Avenue are also equipped with the enhanced ABMs.

Armstrong says Scotiabank regularly evaluates its services to meet the needs of its customers.

“Client preferences in financial services are changing, and more day-to-day banking is being carried out online,” Armstrong said. “At Scotiabank, we regularly evaluate and update our services to find ways to innovate and better meet the evolving needs of our clients.”