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Canada

Canada Post says most operations are back to normal, but some mail continues to be delayed

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A Canada Post mail sorting facility is pictured in Ottawa on Nov. 18, 2024. (Spencer Colby / The Canadian Press)

Canadians can expect full service for domestic parcels and on-time service guarantees following the postal strike, though Canada Post said some mail will continue to be delayed as it deals with a large amount of items.

"We have returned to normal processing and delivery levels across the country, including in rural and remote areas," the Crown corporation wrote in a press release on Tuesday.

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Canada Post said on-time service guarantees apply again for domestic parcels as of Monday.

Canada Post thanked Canadians for their patience as it worked to safely restore normal operations, but it said it's still working through "higher volumes of mail."

The Crown corporation said Canadians should expect delays of several days beyond its service standard for "transaction mail" such as letters, bills and statements.

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Businesses should also expect delivery delays of several days as it processes a "significant amount" of neighbourhood mail, it added.

As well, international items will be delayed by several days.

Canadians can check for updates on canadapost.ca.